Jack's Family Restaurant - Florence, Alabama

Address: 3201 Cloverdale Rd, Florence, AL 35633, United States.
Phone:2567653767.
Website: locations.eatatjacks.com
Specialties: Fast food restaurant, Breakfast restaurant, Hamburger restaurant, Restaurant, Southern restaurant (US).
Other points of interest: No-contact delivery, Delivery, Drive-through, Takeaway, Dine-in, Active military discounts, Great coffee, Breakfast, Lunch, Dinner, Solo dining, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Coffee, Late-night food, Quick bite, Breakfast, Lunch, Dinner, Catering, Counter service, Dessert, Seating, Table service, Toilet, Wi-Fi, Wi-Fi, Casual, Family friendly, Groups, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, Has changing table(s), High chairs, Kids' menu, Free of charge street parking, Free parking lot, Parking, Dogs allowed outside.
Opinions: This company has 993 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Jack's Family Restaurant

Jack

Open Hours of Jack's Family Restaurant

  • Monday: 4 am–10 pm
  • Tuesday: 4 am–10 pm
  • Wednesday: 4 am–10 pm
  • Thursday: 4 am–10 pm
  • Friday: 4 am–11 pm
  • Saturday: 4 am–11 pm
  • Sunday: 5 am–10 pm

Welcome to Jack's Family Restaurant: A Southern Gem in Florence, AL

Located at 3201 Cloverdale Rd, Jack's Family Restaurant is a beloved establishment in Florence, AL, known for its delicious food, warm atmosphere, and exceptional service. This family-owned restaurant has been serving up classic Southern dishes with a smile since 1960 and has since expanded to nearly 200 locations across Alabama, Tennessee, Georgia, and Mississippi. Let's delve into the details that make Jack's Family Restaurant a must-visit destination.

Main Services

  • Delicious Dining Options: Jack's offers a wide variety of dishes to cater to every taste. From mouthwatering breakfast options to hearty sandwiches, crisp salads, and tender chicken dishes, there's something for everyone. Their featured items include:
    • Breakfast: Biscuits, pancakes, and omelets
    • Sandwiches: Burgers, chicken sandwiches, and po' boys
    • Chicken: Fried, grilled, or tenders
    • Desserts: Pies, cobblers, and shakes
    • Sides: Coleslaw, baked beans, and onion rings
    • Drinks: Soft drinks, tea, and coffee
    • Kids: Chicken tenders, hot dogs, and corn dogs
    • Salads: Garden, Caesar, and chicken salads
  • All About Rewards Loyalty Program: Jack's rewards program, "All About Rewards," allows customers to earn points with every purchase, which can be redeemed for free food and drinks. Additionally, members receive exclusive offers and a free birthday meal.
  • Catering Services: Jack's caters to various events, from business meetings to family gatherings. Their catering menu includes sandwich trays, chicken platters, and boxed lunches, ensuring there's something to please every crowd.

Location and Access

Jack's Family Restaurant is conveniently located in the heart of Florence, AL, on the bustling Cloverdale Road. The restaurant is situated just off I-65, making it easily accessible for both locals and travelers. There's ample parking available in the dedicated lot, including wheelchair-accessible spaces. The restaurant is also equipped with a wheelchair-accessible entrance and seating to ensure everyone can enjoy their dining experience comfortably.

Featured Characteristics

  • Southern Hospitality: Jack's Family Restaurant takes pride in its Southern roots, evident in the warm, welcoming atmosphere and genuine friendliness of its staff. The restaurant's decor features classic Southern charm, with vintage-inspired signage and rustic wooden furniture.
  • Community Involvement: Jack's is deeply rooted in its communities and actively supports local schools, charities, and organizations through various initiatives, such as its "Jack's Helps" program, which donates a portion of sales to local causes.
  • Military Discounts: In appreciation of the military's service, Jack's offers an active military discount on all purchases.
  • Great Coffee: Jack's is known for its signature coffee blend, which is brewed fresh daily and served in generous portions. The coffee is a popular choice among both dine-in and takeout customers.

Practical Information

  • Address: 3201 Cloverdale Rd, Florence, AL 35633, United States
  • Phone:256-765-3767
  • Website:locations.eatatjacks.com
  • Hours: Monday-Saturday, 5:30 AM - 10 PM; Sunday, 6 AM - 10 PM
  • Services: No-contact delivery, delivery, drive-through, takeaway, dine-in

Positive Aspects from Customer Reviews

Jack's Family Restaurant has an impressive average rating of 4.2/5 from over 993 reviews on Google My Business, indicating a high level of customer satisfaction. Analyzing these reviews, several positive aspects stand out:
  • Delicious Food: Customers rave about the quality and taste of Jack's food, with special mentions going to their burgers, fries, and breakfast items. One customer praised the "delicious burgers" and "buttered popcorn-style seasoning on the fries," while another appreciated the "absolutely delicious" food during a business lunch.
  • Friendly Staff: Jack's employees are consistently praised for their warmth, efficiency, and attentiveness. A customer who visited for a quick lunch commended the "fun" and "quick" staff, as well as the overall "cool" atmosphere of the restaurant.
  • Unique Atmosphere: The rustic, Southern-inspired decor and wrap-around covered porch with rocking chairs create a welcoming and charming atmosphere that customers appreciate. One customer particularly enjoyed the "cool store" with its rocking chairs and covered porch.
Jack's Family Restaurant, with its commitment to Southern hospitality, delicious food, and warm atmosphere, has become a beloved institution in Florence, AL. Whether you're a local looking for a hearty breakfast or a traveler seeking a taste of the South, Jack's Family Restaurant is an excellent choice for a satisfying dining experience. Don't forget to try their signature coffee and keep an eye out for special offers through the "All About Rewards" loyalty program.

Frequently asked questions about Jack's Family Restaurant

What type of food does Jack's Family Restaurant serve?

They serve a variety of dishes, including breakfast, sandwiches, chicken, desserts, and salads.

Does Jack's have a loyalty program?

Yes, the 'All About Rewards' program allows customers to earn points for free food and drinks, and receive exclusive offers and a free birthday meal.

Can Jack's cater to events?

Yes, Jack's offers catering services for various events, including sandwich trays, chicken platters, and boxed lunches.

Is Jack's Family Restaurant wheelchair accessible?

Yes, the restaurant has wheelchair-accessible entrance, seating, and parking spaces.

Does Jack's offer military discounts?

Yes, Jack's offers an active military discount on all purchases in appreciation of their service.

Reviews of Jack's Family Restaurant

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Allison M.
4/5

Never been here before, but they had absolutely delicious burgers. And the fries had seasoning on them that reminded me of buttered popcorn from the movie theater. It was delicious. They also offer ice cream but we didn’t get any. It was delicious for being a chain (we are from a region that doesn’t have Jack’s)

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Eric C. (.
5/5

Came for some quick lunch while I was in town for business. Staff was a lot of fun, quick and the store is pretty cool. Had rocking chairs outside with a wrap around covered porch. Don't have that back home!

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Jamie R.
1/5

Ordered meals to go … put all food in bag then realized they didn’t have apple pies and had to cook them 6 min…. After that food is cold.. don’t put sauce in bag

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Monica B.
2/5

I went to the drive thru to place our order. I ordered two after 4p meals and two cheeseburger sandwiches only. When we were ready to eat I discovered one cheeseburger and coleslaw.

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Larry
5/5

Love the biscuits and gravy at Jack's! Hard working crew there on Cloverdale Road. They work hard to get everyone through the drive-thru quickly. Keep up the good work!

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Darla M.
1/5

Ordered two chicken strips and this is what I got. $4.15. Really! If this is the size of all your chicken strips, then might want to do better. The width of my fork is the same size as the strip. If this is in the small end then when ordering just chicken strips might want to pick out a little bit bigger size. Not worth $2 a piece. Think I will try Slims next time. Strips are bigger.

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Michael B.
2/5

Food is correct most of the time. Edit: i just went in today and saw the line person in the back taking the pies out of the old boxes and putting them in new boxes to change the dates on them. I would not recommend eating their pies. Also the new chopped steak dinner is just 2 hamburger patties with gravy over them.

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B L.
5/5

Love the staff love the food Best management around, Brandy Weatherman,Mrs.Sheila are sweet and nice people and very professional.I value my relationship with Jack's Restaurants,they are like family to us. Great burgers,fries,deserts and even great salads and good ole sweet tea😊