Earl Shilton Delivery Office - Leicester

Introduction

Nestled in the heart of Earl Shilton, a bustling town in the Borough of Hinckley and Bosworth, Leicester, lies the Earl Shilton Delivery Office, an integral part of the Royal Mail network. This delivery office, located at 19 Oaks Way, LE9 7GY, is a beacon of efficiency and reliability for the local community, ensuring that parcels and letters reach their destinations with the utmost care and professionalism. Let's delve into the details of this vital service provider.

Main Services

• Parcel and Letter Delivery: The primary function of the Earl Shilton Delivery Office is to facilitate the smooth delivery of parcels and letters to residents and businesses in the local area. They ensure that your mail is sorted and delivered in a timely and efficient manner.
• Postage Services: The office provides postage services, allowing customers to purchase stamps, print postage, and even send parcels using their convenient self-service kiosks. They offer a range of postage options, including First Class, Second Class, and Special Delivery services.
• Parcel Collect: For customers who are unable to receive their parcels at home, the Earl Shilton Delivery Office offers a Parcel Collect service. Parcels can be collected from the office using a unique code provided by Royal Mail.
• Compensation Claims: The office handles compensation claims for lost or damaged items. They strive to ensure that customers are fairly compensated in such unfortunate events.

Location and Access

The Earl Shitlon Delivery Office is situated in the Oaks Industrial Estate, off the A47, making it easily accessible by road. It is approximately a 10-minute walk from Earl Shilton town center, offering a convenient location for local residents and businesses. For those using public transportation, the nearest bus stop is located on Station Road, about a 5-minute walk away.

Parking is available at the delivery office, with several designated spaces for customers. The office also boasts a wheelchair-accessible entrance, ensuring that all customers can access its services with ease.

Featured Characteristics

• Opening Hours: The Earl Shilton Delivery Office is open Monday to Friday, from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. These extended opening hours ensure that customers have ample opportunity to access its services.
• Self-Service Kiosks: The office is equipped with self-service kiosks, allowing customers to weigh and label their parcels, print postage, and even track their items. These kiosks are available during the office's opening hours.
• Secure Storage: The Earl Shilton Delivery Office offers secure storage for customer parcels. If you are unable to collect your parcel, it will be safely stored at the office for up to 18 days.

Practical Information

• Contact Information: Customers can reach the Earl Shilton Delivery Office by telephone on 3457740740, or via email using the contact form on their website.
• Lost or Damaged Items: If you have a lost or damaged item, you can file a compensation claim online or by visiting the office. The office staff will be happy to assist you with the process.
• Redress Policy: Royal Mail is committed to providing a high-quality service. If you are not satisfied with the service you have received, you can make a complaint using their online redress form or by speaking to a member of staff at the office.

Customer Opinions

The Earl Shilton Delivery Office has a Google My Business listing with 63 reviews, reflecting a strong presence in the local community. Customers have praised the office for its efficient and friendly service, with many commending the helpful and professional staff. The office has an average rating of 3.3 out of 5 stars, indicating a high level of customer satisfaction.

Some positive aspects highlighted in the reviews include:

• Efficient Service: Many customers have praised the speed and efficiency of the delivery service, with parcels often arriving earlier than expected.
• Helpful Staff: Several customers have commented on the helpful and friendly nature of the staff, noting their willingness to assist with any queries or issues.
• Convenient Location: The office's location in the Oaks Industrial Estate has been praised for its convenience, with many customers appreciating the easy access by car and the availability of parking.

In conclusion, the Earl Shilton Delivery Office is a vital service provider in the local community, offering a range of postal services to residents and businesses in the area. With its convenient location, efficient services, and helpful staff, it is no surprise that the office receives high praise from its customers. Whether you need to send a parcel, purchase stamps, or track your mail, the Earl Shilton Delivery Office is equipped to meet your needs.