Kiehl's Battersea - London

Address: The Power Station, Turbine Hall, 68 The Power Station Ground, Circus Rd W, London SW11 8BU, United Kingdom.
Phone:2086184332.
Website: kiehls.co.uk
Specialties: Health and beauty shop.
Other points of interest: On-site services, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.9/5.

Location of Kiehl's Battersea

Kiehl

Open Hours of Kiehl's Battersea

  • Monday: 10 am–8 pm
  • Tuesday: 10 am–8 pm
  • Wednesday: 10 am–8 pm
  • Thursday: 10 am–8 pm
  • Friday: 10 am–8 pm
  • Saturday: 10 am–8 pm
  • Sunday: 12–6 pm

Introduction

Nestled within the iconic Power Station complex in Battersea, South West London, lies Kiehl's Battersea, a haven for skincare and beauty enthusiasts. This flagship store, operated by the renowned New York-based brand, offers a unique shopping experience that seamlessly blends the rich history of the building with the innovative and high-quality products Kiehl's is known for. Let's delve into the details of this captivating destination.

Main Services

  • Skincare Consultations: Kiehl's Battersea offers personalized skincare consultations to help customers find the perfect products tailored to their unique skin concerns and type.
  • Customized Facial Treatments: The store provides a range of facial treatments, from quick 15-minute services to more indulgent 50-minute experiences, using Kiehl's potent products for targeted results.
  • Product Sampling and Discovery: Kiehl's Battersea allows customers to explore and sample a wide array of products, from skincare and body care to hair care and men's grooming, ensuring an interactive and engaging shopping experience.
  • Gifting Consultations: The store's trained staff can assist with finding the perfect gift, whether it's for a special occasion or simply to pamper a loved one, with beautifully packaged products and gift sets.

Location and Access

Kiehl's Battersea is situated within the Grade II listed Power Station building, a historic and architecturally significant site on the south bank of the River Thames. The store is easily accessible by various means of transportation:

  • Tube: The nearest tube station is Sloane Square (Circle and District lines), approximately a 20-minute walk away. Alternatively, you can take the tube to Vauxhall station (Victoria line) and then catch a bus to the Power Station.
  • Bus: Several bus routes stop near the Power Station, including numbers 44, 49, 156, 185, 344, and 350.
  • Train: Vauxhall train station is about a 20-minute walk from the Power Station, with regular services to and from London Victoria and other destinations.
  • Car: There is no public parking available at the Power Station, but there are paid parking options in nearby residential areas or at the Battersea Park Station Car Park, around a 15-minute walk away.

Featured Characteristics

The Power Station's unique industrial aesthetic provides a striking backdrop for Kiehl's Battersea, with exposed brick walls, towering ceilings, and original features that transport visitors back to the building's former life as a coal-fired power station. Some standout features include:

  • Historic Turbine Hall: The store is situated within the iconic Turbine Hall, offering a spacious and airy retail environment with stunning views of the original turbines and gigantic boilers.
  • Apothecary-Inspired Design: Kiehl's signature apothecary-style displays and packaging are beautifully showcased throughout the store, paying homage to the brand's rich heritage.
  • Exclusive Products and Experiences: Kiehl's Battersea offers an exclusive range of products and services, such as the "Customized Skincare Bar" where customers can create their own bespoke facial serum.

Practical Information

  • Address: The Power Station, Turbine Hall, 68 The Power Station Ground, Circus Rd W, London SW11 8BU, United Kingdom
  • Phone: 2086184332
  • Website: kiehls.co.uk
  • Opening Hours:
    • Monday to Wednesday: 11:00 AM - 7:00 PM
    • Thursday: 11:00 AM - 8:00 PM
    • Friday and Saturday: 10:00 AM - 8:00 PM
    • Sunday: 12:00 PM - 6:00 PM
  • Accessibility: The store is wheelchair-accessible, with a ramp leading to the entrance and an elevator to reach the lower ground floor.
  • Payments: The store accepts major credit and debit cards, as well as NFC mobile payments.

Positive Aspects from Reviews

With an impressive average rating of 4.9/5 from 38 reviews on Google My Business, Kiehl's Battersea has clearly made a positive impact on its customers. Some of the most frequently praised aspects include:

  • Knowledgeable and Friendly Staff: Customers often highlight the exceptional customer service they receive, with staff members going above and beyond to provide personalized recommendations and advice.
  • Unique and Engaging Shopping Experience: The store's striking location and innovative offerings, such as the Customized Skincare Bar, create a memorable and enjoyable shopping experience that sets it apart from other beauty retailers.
  • High-Quality Products: Customers consistently praise the effectiveness and excellence of Kiehl's skincare, body care, and hair care products, many of which have become firm favorites in their daily routines.
  • Expert Facial Treatments: The store's facial treatments are frequently lauded for their targeted results and relaxing atmosphere, leaving customers feeling pampered and rejuvenated.
In conclusion, Kiehl's Battersea offers a unique and captivating retail experience that combines the rich history of its iconic location with the innovative and high-quality products Kiehl's is known for. With its personalized services, exclusive offerings, and exceptional customer service, this flagship store is a must-visit destination for skincare and beauty enthusiasts in London.

Frequently asked questions about Kiehl's Battersea

What services does Kiehl's Battersea offer?

Personalized skincare consultations, customized facial treatments, product sampling, and gifting consultations.

How can I get there by tube?

Take the tube to Sloane Square or Vauxhall station, then follow signs or use a map to reach the Power Station.

Are there any parking options nearby?

Yes, there are paid parking options in nearby residential areas or at the Battersea Park Station Car Park, around a 15-minute walk away.

What makes Kiehl's Battersea unique?

Its location within the historic Power Station, offering a striking industrial aesthetic and exclusive products and experiences.

Can I try products before purchasing?

Yes, Kiehl's Battersea allows customers to explore and sample a wide array of products before making a purchase.

Reviews of Kiehl's Battersea

Kiehl
Israt R. (.
5/5

I visited this Kiehl’s branch yesterday and had such a wonderful experience! I had the chance to do the skincare consultation with their professional diagnostic machine—it was incredibly insightful and such a cool experience. Yanis and Valesca were absolutely amazing—so helpful, knowledgeable, and genuinely passionate about skincare. I really appreciated their energy, professionalism, and expertise. They weren’t pushy at all, but instead provided fantastic advice and product recommendations tailored specifically to my skin’s needs based on the consultation. I also got to try some of the products on the spot, which was a lovely touch. They even offered to apply the products on my skin as part of their complimentary skin assessments service—such a thoughtful and generous gesture! Overall, I was truly impressed by how informative and engaging the whole experience was. Highly recommend this branch for anyone looking for expert skincare guidance in a welcoming and professional environment! I’ll be visiting again for a facial!

Kiehl
Keishan S.
5/5

Came in to the Battersea branch for the first time for 1 item as my moisturiser finished, however David showed me around and done an analysis on my face. His great service and knowledge on the product and skin made me top up a toner, mask and spf cream! Very happy with my products

Kiehl
Paul J.
5/5

I Had an amazing experience at Kiehl’s Battersea thanks to David. He was super friendly, knowledgeable, and helped me pick the perfect products for my skin type. You can tell he really knows his stuff and genuinely cares about customer service. Made the whole visit easy and enjoyable. Highly recommend asking for David if you pop in!

Kiehl
Yingie L.
5/5

It was a pleasure meeting David at Kiehl's he was incredibly friendly and generously shared his skincare tips, which really helped me understand my skin better. The atmosphere in the store was calm and welcoming, making it easy to enjoy browsing the products. I’ll definitely be visiting again!

Kiehl
Trisha S.
5/5

Had the best experience at this store! I was particularly pleased with David’s service. He helped me find a whole new skincare regime that works for my sensitive skin. I have been specifically loving my avocado eye cream and can already see a difference!

Kiehl
Betty W.
5/5

I was so happy with how my skin has improved - I used Kiehls for years but still had dry skin - David suggested I do a skin check which was quick and followed with a skin routine and 2 weeks later skin much better as I was using products previously that was too drying. Hard to find the store but it’s on the ground floor!

Kiehl
Freddie B.
5/5

I had a facial plus massage with Roselle today and was beyond satisfied. She did a fantastic job and made me feel at ease from the beginning. Valesca too gave an excellent service before and after the appointment making me feel welcome. Couldn’t recommend them both enough!

Kiehl
Marcus P.
5/5

I had an amazing experience at Kiehl’s thanks to Valesca! She was incredibly friendly, welcoming, and knowledgeable. The skin consultation she gave me was thorough and genuinely helpful—she took the time to explain everything clearly and gave me tailored advice for my skin. I left feeling confident and well-informed, and she’s definitely convinced me to come back to Kiehl’s in the future. Thank you, Valesca!