Bramcote Lane Post Office - Nottingham

Address: 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom.
Phone:1159283544.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: In-store pick-up, On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 142 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Bramcote Lane Post Office

Bramcote Lane Post Office 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom
1159283544

Introduction

The Bramcote Lane Post Office, situated at 191 Bramcote Lane in Nottingham, is a vital service provider in the local community. This establishment offers a wide range of postal, banking, and business services, ensuring the convenience of its customers. In this comprehensive article, we will delve into the main services provided, the location and accessibility, unique features, practical information, and positive aspects highlighted by customers.

Main Services

  • Postal Services: The Bramcote Lane Post Office offers a variety of postal services, including sending letters and parcels both domestically and internationally. They handle services from Royal Mail, Parcelforce Worldwide, and other companies.
  • Banking Services: The post office provides essential banking services, including bill payments, cash withdrawals, and balance inquiries. They also offer business banking services for small to medium enterprises.
  • Courier and Mailing Services: The establishment offers courier services, with options for same-day and next-day delivery. They also provide mailing services, allowing customers to send packages and letters using various carriers.
  • In-Store Pick-Up and Delivery: The branch offers in-store pick-up for online shopping returns and deliveries for online shopping orders. They also provide a delivery service for packages that require a signature.
  • Additional Services: Other services include customs forms, buying postage online, drop & go services, and tracking items.

Location and Access

The Bramcote Lane Post Office is located at 191 Bramcote Lane, Nottingham NG8 2QJ, United Kingdom. It is situated in the Bramcote area, close to local amenities and shops. The post office is easily accessible by both public transportation and private vehicles. Several bus routes stop nearby, including the 35, 36, and 43 services. For those driving, there is a wheelchair-accessible car park available.

Featured Characteristics

  • Wheelchair Accessibility: The post office is wheelchair-accessible, with a ramp leading to the entrance and a wheelchair-accessible car park.
  • Payment Methods: They accept various payment methods, including credit cards, debit cards, and NFC mobile payments.
  • On-Site Services: The branch offers on-site services, allowing customers to complete their tasks in one visit. This includes services like collecting online shopping orders, returning online shopping items, and sending packages.

Practical Information

  • Contact Information: Phone: 1159283544, Website: postoffice.co.uk
  • Operating Hours: The post office is typically open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:30 PM. However, it's always a good idea to check the official website or contact the branch for up-to-date opening hours.
  • Google My Business Reviews: The Bramcote Lane Post Office has a total of 142 reviews on Google My Business, with an average rating of 3.3/5. This indicates a generally positive experience among customers.

Positive Aspects from Reviews

Analyzing the customer reviews, several positive aspects stand out:

  • Staff Friendliness and Helpfulness: Many customers praised the staff for being friendly, helpful, and providing a personal touch. One customer mentioned, "Love my local Post Office. staff is extremely friendly, helpful and apply a personal approach."
  • Convenience and Efficient Service: Customers appreciate the convenience of the location and the efficiency of the services. The in-store pick-up and drop-off services were particularly praised.

Frequently asked questions about Bramcote Lane Post Office

What are the postal services offered?

The post office offers services for sending letters and parcels domestically and internationally, using Royal Mail, Parcelforce Worldwide, and other companies.

What banking services are provided?

The post office provides bill payments, cash withdrawals, balance inquiries, and business banking services for small to medium enterprises.

Is the post office wheelchair accessible?

Yes, the post office is wheelchair accessible with a ramp leading to the entrance and a wheelchair-accessible car park.

What are the operating hours of the post office?

The post office is typically open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:30 PM. It's always a good idea to check the official website or contact the branch for up-to-date opening hours.

How can I pay for services at the post office?

The post office accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.

Reviews of Bramcote Lane Post Office

Bramcote Lane Post Office - Nottingham
Zheni P.
5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Bramcote Lane Post Office - Nottingham
Ken Z.
1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

Bramcote Lane Post Office - Nottingham
TheStatueOfLibertyy
1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Bramcote Lane Post Office - Nottingham
Matthew M.
5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Bramcote Lane Post Office - Nottingham
Marilyn M.
5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

Bramcote Lane Post Office - Nottingham
William B.
5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Bramcote Lane Post Office - Nottingham
Richard S.
5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Bramcote Lane Post Office - Nottingham
Russell O.
5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!