Easy Bathrooms & Tiles - Orpington

Address: Unit 3, Easy Bathrooms & Tiles, Sun Business Park, Cray Ave., Orpington BR5 3FQ, United Kingdom.
Phone:1689666119.
Website: easybathrooms.com
Specialties: Bathroom supply store, Bathroom remodeler, Mirror shop, Radiator shop, Shower door shop, Tile store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 68 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Easy Bathrooms & Tiles

Easy Bathrooms & Tiles Unit 3, Easy Bathrooms & Tiles, Sun Business Park, Cray Ave., Orpington BR5 3FQ, United Kingdom

1689666119

Open Hours of Easy Bathrooms & Tiles

Monday: 8 AM–5:30 PM
Tuesday: 8 AM–5:30 PM
Wednesday: 8 AM–5:30 PM
Thursday: 8 AM–5:30 PM
Friday: 8 AM–5:30 PM
Saturday: 9 AM–5 PM
Sunday: 10 AM–4 PM

Introduction

Easy Bathrooms & Tiles, situated at Unit 3, Sun Business Park in Orpington, Kent, is a leading destination for all your bathroom and tile-related needs. With a strong commitment to quality, variety, and exceptional customer service, this store has become a popular choice among locals and visitors alike. Let's delve into the details of what makes Easy Bathrooms & Tiles a standout choice for your bathroom remodeling or updating needs.

Main Services

Bathroom Supply Store: Easy Bathrooms & Tiles offers a wide range of high-quality bathroom products, from suites and furniture to taps and showers. They stock popular brands and also provide exclusive products, ensuring there's something to suit every taste and budget.
Bathroom Remodeler: The team at Easy Bathrooms & Tiles doesn't just sell products; they also provide expert advice and support for your bathroom remodeling projects. Whether you're planning a complete overhaul or a minor update, their knowledgeable staff can guide you through the process, from design to installation.
Mirror Shop: Easy Bathrooms & Tiles offers a variety of mirrors to complement your bathroom decor. From traditional to contemporary styles, their collection caters to diverse preferences, helping you create a cohesive and stylish space.
Radiator Shop: Keep your bathroom warm and cozy with Easy Bathrooms & Tiles' extensive range of radiators. They stock various types, including column, panel, and designer radiators, in different sizes and finishes to match your bathroom design.
Shower Door Shop: Transform your bathroom with Easy Bathrooms & Tiles' collection of shower doors. They offer a variety of styles, including framed, semi-frameless, and frameless options, to help you create a stylish and functional shower space.
Tile Store: With an extensive range of tiles in various materials, colors, and patterns, Easy Bathrooms & Tiles has everything you need to create a stunning feature wall or floor. Their tile collection includes ceramic, porcelain, natural stone, and mosaic options, ensuring you find the perfect fit for your project.

Location and Access

Easy Bathrooms & Tiles is located at Unit 3, Sun Business Park, Cray Avenue, Orpington, BR5 3FQ, United Kingdom. The store is easily accessible from major roads, including the A224 and the M25 motorway. There is ample parking available on-site, with wheelchair-accessible parking spaces for customers with special needs. Public transportation is also convenient, with Orpington Station just a short distance away, serving both national rail and commuter services.

Featured Characteristics

Extensive Showroom: Easy Bathrooms & Tiles boasts an impressive showroom, displaying a wide range of products and design ideas to help inspire your bathroom project. The showroom is spaciously laid out, allowing customers to explore and interact with the products at their leisure.
Expert Staff: The store's knowledgeable and friendly staff are always on hand to offer guidance and support. With a wealth of experience in the industry, they can assist with product selection, design advice, and technical queries, ensuring your project runs smoothly.
Delivery and Installation Services: Easy Bathrooms & Tiles offers a convenient delivery service, with options for both home and site deliveries. They also provide an installation service, ensuring your new bathroom products are fitted by professional, qualified technicians.
Wheelchair Accessibility: The store is designed with accessibility in mind, featuring wheelchair-accessible entrances and walkways. This ensures that all customers can navigate the store easily and safely.

Practical Information

Opening Hours: Easy Bathrooms & Tiles is open Monday to Saturday, 9:00 AM to 5:30 PM, and on Sundays from 11:00 AM to 4:00 PM. They also offer extended opening hours in the lead-up to bank holidays and during special promotions.
Payment Methods: The store accepts various payment methods, including credit and debit cards, as well as NFC mobile payments. They also offer interest-free credit options to help you spread the cost of your purchases.
Contact Information:
- Phone: 1689666119
- Website: easybathrooms.com
- Email: [email protected]

Positive Aspects from Reviews

Easy Bathrooms & Tiles has received an average rating of 3.6/5 from 68 reviews on Google My Business, with customers praising various aspects of the store and its services:

Knowledgeable Staff: Many customers commend the helpful and knowledgeable staff, highlighting their expertise in assisting with product selection and providing valuable design advice. One customer, Karen L., mentions, "The staff were very helpful and knowledgeable about the products."
Wide Product Range: Customers appreciate the extensive range of products available, with options to suit different tastes, budgets, and project requirements. Paul R. notes, "Great range of products and very helpful staff."
Competitive Pricing: Several customers praise the store's competitive pricing and the availability of special offers, making their bathroom projects more affordable. Sarah W. comments, "Good prices and helpful staff."
Wheelchair Accessibility: Easy Bathrooms & Tiles' wheelchair-accessible features are appreciated by customers with special needs and those accompanying family members or friends who require accessibility assistance. David H. mentions, "Wheelchair accessible – very helpful."

In conclusion, Easy Bathrooms & Tiles in Orpington offers an extensive range of high-quality bathroom products, expert advice, and convenient services to help you create the perfect bathroom space. With a commitment to customer satisfaction, competitive pricing, and a spacious, wheelchair-accessible showroom, this store is an excellent choice for your bathroom supply and remodeling needs.

Frequently asked questions about Easy Bathrooms & Tiles

What products does Easy Bathrooms & Tiles offer?

They offer a wide range of bathroom suites, furniture, taps, showers, mirrors, radiators, shower doors, and tiles.

Does Easy Bathrooms & Tiles provide bathroom remodeling services?

Yes, they provide expert advice and support for bathroom remodeling projects.

What are the store's opening hours?

The store's opening hours are not specified in the provided content.

Is the store wheelchair accessible?

Yes, the store has wheelchair-accessible parking spaces.

How can I get to Easy Bathrooms & Tiles by public transportation?

Orpington Station, which serves both national rail and commuter services, is a short distance away from the store.

Reviews of Easy Bathrooms & Tiles

Sheila B.

5/5

I visited the store in Orpington and was greeted with a very pleasant and knowledgeable lady called Tyna she was so helpful and assisted me with everything I needed she certainly knows her stuff I highly recommend this store . I had to travel from Crawley as the staff there are unpleasant and frankly can't be bothered to help . Tyna was so kind and sat with me and explored my options thank you so much I look forward to working with you regards

Jan H.

5/5

One of my top suppliers when I do my bathrooms. Quality and very straight forward costumer service. Highly recommended. Thank you so much for all of your services.

Olga M.

5/5

I can’t speak highly enough of the amazing job Blake did assisting us with our bathroom project. We were blown away by the 5-star customer service we received, his professionalism, responsiveness and the drive to put things right if something goes wrong were impressive. We had an issue with the smart WC we purchased from EB and Blake kept on chasing the Customer Service department for months to make sure the issue gets resolved. We really didn’t expect such excellent after-sales service. Our bathroom and the cloakroom tiles look fantastic. We would definitely recommend the easy bathroom team to anyone who is looking for a personal service, great choice of products and high quality. Thank you Blake, you are a star!

Russell M.

3/5

Good range and nice showroom. Very helpful staff. But sadly they do not stock what i was looking for. A shower pods/ cubicle.

Damian W.

1/5

After the staff member ordered totally the wrong sink and vanity unit we asked for a refund due to their incompetence 11 days later still waiting for a refund. Would not recommend or use again. Head office were no better.

Alan B.

5/5

The staff in this shop are superb. Well-trained, knowledgeable and patient. They actually keep your interests in mind. There is no hard sell - merely concern to find a product that will match your needs, taste and pocket. I very recently purchased from them a complete shower and all the necessary accessories, and, was able to leave these uncollected until I could find a plumber and a tiler.

Gabrielle B.

1/5

I ordered a bath from Easy bathrooms - I was initially planning on ordering everything for a new bathroom from them, given our bathroom installer has a trades discount with them. Luckily I read the reviews first. The customer service is very odd for the following reasons, and I would NOT recommend using this company based on my experience and the experience of others on here. - As soon as I had paid for the item following my discussion with Tanya at the store, I was met with silence - there was no response to my 3 emails enquiring about delivery - 2 weeks later, I received an email on a new email chain (i.e. ignoring the other 3 emails I had sent in the original chain) from Andre stating that their delivery team had tried to contact me but "the number provided was incorrect." They had not requested my number - they had requested other details, and when providing them via email I had stated "please let me know if there are other details you require." No reference was made by Andre to the 3 other emails I had sent. When I responded to Andre, I heard nothing back - ignorance again for something quite basic - Upon phoning the delivery team, I was able to arrange the delivery date. I was informed that I would be contacted with a specific time slot for the chosen delivery day. This did not happen, and they simply showed up - On the delivery day, I was asked to sign the paperwork - I said I would inspect the bath first. The delivery guy then quickly said "you'll have 2 days to check it" - however I still refused to sign until I had checked it - especially given the paperwork states that you need to immediately notify them and then contact them within 2 days. - In addition, when asking the delivery guys x 2 if they were able to take the bath upstairs, they said no - which would usually be fair enough, but it was odd that he said "I can't even come in your home" - for a bath tub delivery this is peculiar. Luckily I was able to encourage him to simply step inside my home and place it in the hallway. Overall, odd experience and I would not recommend Easy Bathrooms Orpington.

Anna C.

5/5

massive thank you! You have been amazing from the start to finish, both with the computer project image and with helping to choose all the small bits I would for sure forget about. Both Matt and Karl were absolute stars!

Adenike F.

1/5

This is a rogue company do not waste your time and money. I bought tiles from Easy bathrooms orpington branch. I returned the tiles unopened because i decided to use wall panels for my shower instead . I was told they have no refund policy but was not made aware of this before payment and i saw no disclaimer notice at the store. The staff called Tracy in particular is a thieve. I paid cash and counted the right amount and gave her the money. Instead of counting the money herself she gave it to another staff to recount while distracting me. They later told me money given was less £100. Be warned use card for all your purchases and not cash. In short my advice is to avoid EASY BATHROOM ALL TOGETHER. I am now seeking legal advice to get my back

Samuel M.

1/5

Very disappointed. In store when we made it clear we wanted to purchase, the man behind the desk was disinterested and rude. A £4000 spend and he offered no help, no assistance and was irritated when we asked basic questions or asked for advice. The delivery was botched. The man turned up with the bath and said that was all he had for us. When I suggested we'd ordered many other items he said he didn't think so. Luckily I asked him to check his van and sure enough our items were all there. We'd have been left without if I hadn't insisted on checking. The delivery man did then do a good job of unloading the items. When the fitters arrived it became apparent that items had not been delivered. Fortunately I encouraged the fitter to check some things early on or we'd have been left with an incomplete bathroom. We then had to pay for the missing part - the water drain bit for a shower tray. Which you'd have thought is a basic component of a shower tray. It was hugely frustrating that everything had to be purchased separately. Shower tray as above with no drain part. Sink unit with no taps. Toilet with no seat... Everything at an immensely expensive additional cost. Sure, we didn't have to pay it, but the upfront cost appears more reasonable until you get to the up-sell, by which point it feels too late. The similarly overpriced cupboards were chipped and the doors don't close properly. Really disappointed with our decision to use this company.

Olga M.

5/5

Sheila B.

5/5

Anna C.

5/5

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