Parcelforce Worldwide - Shrewsbury

Address: 50 Atcham Business Park, Upton Magna, Shrewsbury SY4 4UP, United Kingdom.
Phone:3448004466.
Website: parcelforce.com
Specialties: Courier service, Shipping and mailing service.
Other points of interest: On-site services, Wheelchair-accessible entrance.
Opinions: This company has 184 reviews on Google My Business.
Average opinion: 2.5/5.

Location of Parcelforce Worldwide

Parcelforce Worldwide 50 Atcham Business Park, Upton Magna, Shrewsbury SY4 4UP, United Kingdom

3448004466

Open Hours of Parcelforce Worldwide

Monday: 8 am–7 pm
Tuesday: 8 am–7 pm
Wednesday: 8 am–7 pm
Thursday: 8 am–7 pm
Friday: 8 am–7 pm
Saturday: 8 am–12:30 pm
Sunday: Closed

Introduction

Parcelforce Worldwide, situated at 50 Atcham Business Park in Shrewsbury, United Kingdom, is a distinguished provider of courier and shipping services. This comprehensive article delves into the key aspects of this esteemed company, offering a detailed exploration of its main services, location, unique features, and practical information, along with a spotlight on its positive aspects as highlighted in customer reviews.

Main Services

Courier Service: Parcelforce Worldwide specializes in efficient and reliable courier services, ensuring prompt delivery of packages and documents. They offer a range of options, including next-day delivery and timed services to meet diverse business and personal needs.
Shipping and Mailing Service: This depot offers comprehensive shipping and mailing services, including international delivery. Whether you need to send a small packet or a large parcel, Parcelforce Worldwide ensures secure and timely transportation worldwide.
On-Site Services: For added convenience, Parcelforce Worldwide provides on-site services, such as packaging materials and a drop-off point, enabling customers to prepare and despatch their parcels without leaving the premises.

Location and Access

Parcelforce Worldwide is strategically located at 50 Atcham Business Park, Upton Magna, Shrewsbury SY4 4UP, United Kingdom. This prime location offers easy access to major transportation links, ensuring swift and efficient deliveries. The depot is situated near the A5, providing convenient access for drivers traveling from or to Shrewsbury and other nearby towns.

For those utilizing public transportation, the depot is approximately 6 miles from Shrewsbury Railway Station, with several bus services stopping nearby at Upton Magna. Additionally, there is ample parking space available on-site, accommodating both customers and staff.

Featured Characteristics

Wheelchair-Accessible Entrance: Parcelforce Worldwide is committed to ensuring accessibility for all customers. The depot features a wheelchair-accessible entrance, allowing individuals with mobility impairments to easily navigate the premises.
24/7 Online Tracking: To provide customers with real-time updates on their deliveries, Parcelforce Worldwide offers a user-friendly online tracking system. This service operates 24/7, enabling customers to monitor their parcels' progress at any time.
Competitive Pricing: Parcelforce Worldwide prides itself on offering competitive pricing structures, ensuring that customers receive excellent value for money. Their transparent pricing system allows customers to budget effectively for their shipping needs.

Practical Information

Phone: Customers can contact Parcelforce Worldwide Shrewsbury Depot directly using the phone number 3448004466 for inquiries, quotes, or to arrange collections.
Website: For further information on services, prices, and online tools, visit the official Parcelforce Worldwide website at parcelforce.com.
Opening Hours: The depot is open for business Monday to Friday, from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 12:30 PM. It is closed on Sundays and public holidays.

Positive Aspects from Reviews

Parcelforce Worldwide Shrewsbury Depot has received 184 reviews on Google My Business, with an average rating of 2.5/5. Despite the mixed ratings, several positive aspects have been highlighted by satisfied customers:

Efficient Delivery: Many customers praise the prompt and reliable delivery services, with some mentioning that Parcelforce Worldwide has consistently exceeded their expectations in terms of speed and reliability.
Helpful Staff: Several reviewers commend the staff at the Shrewsbury depot for their friendly and helpful demeanor, noting that they went above and beyond to assist customers with their shipping needs.
Competitive Prices: Some customers appreciate the competitive pricing structures offered by Parcelforce Worldwide, with a few mentioning that they have found better value for money compared to other courier services.

In conclusion, Parcelforce Worldwide at 50 Atcham Business Park in Shrewsbury, United Kingdom, is a well-established and comprehensive courier and shipping service provider. With a strategic location, extensive range of services, and commitment to customer satisfaction, this depot has become a reliable choice for both businesses and individuals requiring efficient and secure delivery solutions. While there is still room for improvement, as indicated by the mixed customer reviews, the positive aspects highlighted by satisfied customers demonstrate the potential for Parcelforce Worldwide to grow and excel in the competitive courier market.

Frequently asked questions about Parcelforce Worldwide

What are the main services offered by Parcelforce Worldwide?

They offer Courier Service, Shipping and Mailing Service, and On-Site Services.

Is the depot wheelchair-accessible?

Yes, it features a wheelchair-accessible entrance.

Can I track my delivery online?

Yes, they offer a 24/7 online tracking service.

How can I contact the Shrewsbury Depot?

You can call them at 0344 800 4466 or visit their website at parcelforce.com.

Is there parking available on-site?

Yes, there is ample parking space available for customers and staff.

Reviews of Parcelforce Worldwide

Russell B.

1/5

AVOID THIS COMPANY!!!! Received a card through the letterbox after the driver failed to knock even though I was home. By default and most likely to avoid them taking it off the van, a 2nd delivery was attempted the following day. I was home until lunch time but couldn't wait any longer so missed the 2nd attempt which allegedly arrived in the early afternoon. Despite this, the terms on their website don't permit re-scheduled deliveries within 48 hours of the original attempt, so regardless of their 2nd effort, the earliest I could have had the package delivered would have been after the weekend on the Monday. UNFORTUNATELY, and this is the crux of the matter, the tracking on the card only works on the ParcelForce website to track the item, booking a re-delivery is now via the RoyalMail website and where the reference isn't recognised! To date I have requested 2 re-deliveries online (leaving the reference block blank), and as these never came to fruition I then spent a total of 1.5hrs on the phone (1hr 20 on hold), to speak to an operator who gave me firm assurances the parcel would be delivered today - a full 7 days after the original attempt. I have now taken a day off work and typing this as I am on hold for a 2nd time (currently at 1hr and counting), as it is nearly 3pm and the tracking on the website still says at the Depot and not out for delivery. Had the parcel been delivered today, they may just about have salvaged neutral review, but as I am currently left in limbo, with no suitable dates to re-deliver it looks like I will have the cost and inconvenience of driving to Shrewsbury to collect with no guarantees the package will be available when I arrive. Shrewsbury is best part of a 2hr round trip and crosses two counties from where I live. It also costs about £15 in fuel to get there. I will update this review once the matter is concluded but as I am currently in limbo and on the receipt of such abysmal service in person, online and via telephone it's a thoroughly deserved ZERO STARS* AVOID AVOID AVOID!!! For what it's worth I typically ship via Evri and have experienced about a 1 in 500 failure rate. I've only had dealings (items received) three times with Parcelforce this year and the failure rate is currently 1 in 3. ***Update 1*** After a further 1.5hrs on the phone I finally got through to a call centre operator (whom I was polite to). He initially advised me the parcel had been lost (which I believe is codeword for too lazy to look). He then supposedly checked with Shrewsbury and saw some notes to advise the package had leaked/been disposed of. It's all very suspect as only the other day they supposedly didn't even know what it looked like and IF there was a leak, liquid contents only comprised maybe 10% of the package and was all Brand New/Sealed/In box. Rather than wait for updates which could be yet more nonsense and lies, I'm going to take yet more time out of my schedule to go and see them myself. This is an absolute Parcel FARCE!

Jason E.

1/5

Multiple times there has been delays for zero reason . There is absolutely zero ways of contacting anyone as the phone just stays on hold for an hour. According to tracking my current package has been there for 3 days and I'm supposed to be getting a card through but there has been zero contact from them. Absolute joke of a company.

vaughan R.

1/5

Clear instructions given for delivery, took it back 3 times and we had to do a 2.5hr round trip to pick our package up from the depot, the nearest post office is at the bottom of our road, could have easily dropped off there for us to collect,

Bradley C.

1/5

Will deliver between 12 and 6, they tried at 11. If unsuccessful again where shall we deliver: Local post office. Where did they take it? Back to depot.

Carl

1/5

Absolute joke these clowns several times I’ve had an issue with these circus freaks and kept my mouth shout time after time this time it takes the mick I sent a parcel express 48 low behold it’s been a month still nothing they deny even tracking exist yet it says we are expecting it I was there when they picked it up Evri are road but jeez Parcelforce is a complete failure 1 star is generous

Jack D.

1/5

Useless is an understatement, a chocolate fire guard is more useful than these lot, Guaranteed 2 day delivery turns into 10 day delivery. All my plans out the window because of these specimens.

Chris O.

1/5

diabolical courier service, had to go and pick up items just because on two occasions the driver/s couldn't find my house. more like couldn't be bothered. other companies call if they struggle, or have an app where you can take a picture of your house or use what3words. considering parcel force and the post office are virtually the same company why do I get my mail delivered on a daily basis?

Jane H.

1/5

They tried to deliver the parcel Friday 9th but my daughter was at work. She went on line to have the parcel taken to the local post office on the 10th but no they tried to deliver on Monday 12th and left a card to say returned to depot so I have just had a 2 hour drive to collect the parcel to find out it’s been taken to our local post office. The driver even put the wrong post code grrrrr Keith was the stupid driver

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